Arab American Family Support Center

JOB TITLE: Restorative Practice Site Coordinator 
EMPLOYMENT TYPE: Full-time (35 hours/week) 
REPORTS TO: Senior Director of Mental Health Program 
LOCATION: Occasional travel to other offices in Brooklyn, Queens, and the Bronx 
SALARY: $70,000-$75,000 annually 

ABOUT AAFSC: 
For over 30 years, the Arab-American Family Support Center (AAFSC) has proudly served immigrants and refugees. We help children stay safe, families remain together, and newcomers navigate life in New York City. While our doors are open to all, AAFSC has expertise in serving Arab, Middle Eastern, North African, Muslim, and South Asian communities.   

JOB SUMMARY: 
The Restorative Practice Site Coordinator oversees the day-to-day implementation and coordination of AAFSC’s Restorative Practice program, which uses a trauma-informed, culturally responsive, and survivor-centered approach to address interpersonal and domestic violence. The position coordinates restorative circles, supports individuals who have caused harm in developing accountability and healthier behaviors, and prioritizes the safety, autonomy, and well-being of individuals who have experienced harm. The Site Coordinator collaborates with clinical staff, community partners, referral sources, and program evaluators to ensure effective program implementation, compliance with grant requirements, accurate documentation, and ongoing evaluation of program outcomes. 

The person in this role will be organized, have high attention to detail, maintain confidentiality and act with the utmost discretion as well as act as an ambassador & champion of AAFSC. A commitment to immigrant, refugee and low-income communities is essential for this role. 

PRIMARY DUTIES AND RESPONSIBILITIES: 

• Oversee the day-to-day operations of the Restorative Practice program, including referrals, participant screening, intake, orientation, scheduling, engagement, and follow-up.  
• Ensure program activities align with established restorative practice principles, grant requirements, and organizational policies. 
• Prepare participants for circle participation and support processes that promote accountability, communication, conflict resolution, and relationship repair. 
• Conduct and facilitate restorative circles and related group activities using established restorative practice models.  
• Coordinate appropriate screening and safety assessments, identify potential risks, and ensure that restorative processes prioritize informed choice, confidentiality, and voluntary participation. 
• Collaborate with clinical staff and survivor-support providers to address safety concerns and connect participants with appropriate services. 
• Regular communication with Office of Violence against Women (OVW), NYU’s Center on Violence and Recovery, Restorative Justice Initiative (RJI) regarding development of Restorative Practice Project. 
• Work closely with the clinical staff, internal program staff, and external partners to coordinate services, address implementation challenges, and maintain alignment with program goals. 
• Develop and maintain relationships with community-based organizations, domestic violence service providers, restorative justice partners, and referral sources to strengthen collaboration and establish sustainable referral pathways. 
• Maintain accurate and timely program records, track participant engagement and outcomes, monitor deliverables, and assist with grant reporting and compliance requirements. 
• Collaborate with program leadership and evaluation partners to collect data, review program outcomes, identify service gaps, and recommend improvements to program implementation and sustainability. 
• Identify participant needs and facilitate referrals to mental health services, substance use treatment, family support, and other community-based resources as appropriate. 
• Participate in interagency meetings, community outreach, professional development, and relevant trainings to strengthen restorative practice implementation and promote awareness of the program. 
• Maintain appropriate professional boundaries and safeguard confidential participant information in accordance with AAFSC policies, applicable privacy requirements, and professional standards. 
• Attend supervision and staff meetings, support program development and sustainability efforts, and perform other related duties as assigned by the Vice President of Clinical Services. 

BACKGROUND AND POSITION REQUIREMENTS 

• Master’s degree in social work, counseling, psychology, or a related behavioral health or human services field required. 
• Minimum of two years of direct restorative practice experience, including conducting or facilitating restorative circles, required.  
• Experience working with domestic violence, intimate partner violence, trauma, violence prevention, or community-based programs strongly preferred. 
• Demonstrated understanding of restorative justice principles, circle facilitation, accountability, relationship repair, and trauma-informed approaches. 
• Knowledge of domestic violence dynamics, survivor-centered services, safety planning, confidentiality, and voluntary participation in restorative processes. 
• Strong verbal and written communication, group facilitation, interpersonal, and conflict-resolution skills. 
• Ability to manage multiple responsibilities, maintain accurate documentation, coordinate schedules, meet deadlines, and monitor program deliverables. 
• Ability to work independently and collaboratively with clinical staff, community partners, referral sources, and program leadership. 
• Demonstrated commitment to cultural humility, diversity, equity, inclusion, and providing culturally responsive services to immigrant and underserved communities. 
• Proficiency in Microsoft Office and electronic documentation, data collection, and reporting systems. 
• Ability to maintain confidentiality, establish appropriate boundaries, respond to sensitive situations, and seek consultation when safety concerns or complex participant needs arise. 
• Professional licensure is preferred but not required. Training or certification in restorative justice, circle facilitation, domestic violence intervention, or trauma-informed care is preferred. 
• Full-time, approximately 35 hours per week. Occasional evening availability may be required to accommodate restorative circles, participant needs, and community activities. 
• Ability to communicate effectively, use electronic documentation systems, participate in meetings and group activities, and travel to community-based locations as required. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the position.  
• Attend annual out of state Restorative Practice conference  
• Able to properly and accurately maintain electronic case notes and filing systems. 
• Must be able to exercise initiative, independent good judgment, flexibility, discretion, and solid decision-making. 
• Positive, can-do attitude with ability to hit the ground running. 
• Must be able to work collaboratively with all layers of the organization. 
• Passion for AAFSC’s mission and vision. 
• U.S. Work Authorization required. 

We are an equal opportunity employer that values diversity at all levels. All individuals are encouraged to apply.